Privacy Policy
At Krummholz Ceramics, we are committed to protecting your privacy. This policy details how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we collect depends on how you interact with our website and services. This may include:
- Personal identification information: Name, email address, phone number, and postal address when you place an order, register for a workshop, or subscribe to our newsletter.
- Payment information: While we do not store full credit card details on our servers, we process payments through secure third-party payment gateways (e.g., Stripe, PayPal) which may collect these details.
- Technical data: IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
- Usage data: Information about how you use our website, products, and services.
2. How We Use Your Information
The information we collect is used in various ways, including to:
- Process your orders and manage your accounts.
- Register you for workshops and send related communications.
- Personalize your experience and content on our site.
- Improve our website, products, and services.
- Send periodic emails regarding your order or other products and services.
- Respond to your inquiries and offer customer support.
- Administer contests, promotions, surveys, or other site features.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:
- Using Secure Socket Layer (SSL) technology to encrypt any sensitive information you supply.
- Implementing strict access controls to our databases.
- Regularly reviewing our information collection, storage, and processing practices.
Despite these efforts, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
6. Cookies
Our website uses "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
7. Your Consent
By using our site, you consent to our website's privacy policy. If you do not agree to this policy, please do not use our website.
8. Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 2023-10-27.
If you have any questions regarding this privacy policy, you may contact us using the information below:
Krummholz Ceramics118 Boreal Avenue, Unit 105
Whitehorse, YT Y1A 0C8, Canada
Phone: (867) 334-9021
Email: [email protected]